Privacy Policy
Vormwerk Deskware B.V. (operating as "Vormwerk") serves as the data controller for personal details gathered on vormwerk.pro. This document outlines what details we record, our rationale, retention times, who handles the data, and your legal entitlements.
Who is responsible
Vormwerk Deskware B.V., located at Savannahweg 17, 3542 AW Utrecht, Netherlands. Privacy inquiries can be directed to: [email protected].
Legal framework
We handle personal data according to the General Data Protection Regulation (GDPR) as well as applicable regulations across Netherlands. In any instance of conflict between this statement and regional statutes, legal requirements will take precedence.
What we collect
Placing an order means we gather standard delivery details: your full name, shipping destination, email, phone number, and selected items. We never gather or keep card numbers on this site. As you explore our pages, our systems track basic technical markers, including your IP address, browser type, and visited links, using the cookies outlined below.
- Customer contact and shipping details (name, Dutch address, email address, telephone number)
- Transaction and purchase history (order numbers, purchased items, direct bank transfer reference notes)
- Technical telemetry and device diagnostics (IP address, operating system, browser type, site navigation paths)
- Customer support communications and return authorization documentation
Why we use it
- For preparing, shipping, and routing returns for your workshop items.
- For answering your questions and notifying you about your package progress.
- For preserving platform security and understanding how people browse our workshop store.
- For sharing updates and promotions, provided you opted in, with an easy unsubscribe link in every dispatch.
Parties who may receive your information
Freight partners receive dispatch data to drop off your parcel. Payment processors obtain the minimal details required to settle invoices. Hosting partners and analytics services handle technical data under binding service contracts. We never trade or sell private details.
Because our commercial activities are focused exclusively within the Netherlands, United States CCPA and CPRA frameworks do not apply; however, in compliance with European and Dutch data protection legislation, personal records are never sold, traded, or rented to external data brokers.
Retention periods for recorded data
Records linked to purchases remain stored throughout the statutory period set by accounting law and are subsequently purged. User profile details remain until an account is discontinued. Website analytical data is preserved for 14 months.
Your rights
Under the European Union General Data Protection Regulation (GDPR) and the Dutch Data Protection Act (Uitvoeringswet Algemene verordening gegevensbescherming), individuals retain statutory rights of data access, rectification, erasure, restriction of processing, objection, and data portability by contacting [email protected].
Security
Because Vormwerk Deskware B.V. processes orders exclusively through Cash on Delivery and Direct Bank Transfer, our systems do not capture, handle, or store debit or credit card credentials, making card data security storage frameworks inapplicable to our platform.
Questions about this policy
Drop a note to [email protected] or ring +31 30 9771393 throughout Mon-Fri 07:45-16:15. We get back to every inquiry within one business day.
- Merchant
- Vormwerk Deskware B.V.
- Registered address
- Savannahweg 17, 3542 AW Utrecht, Netherlands
- [email protected]
- Phone
- +31 30 9771393
- Working hours
- Mon-Fri 07:45-16:15
- Registration
- KVK: 32458477